91ÐÂÍøÕ¾

FEVO Adds 91ÐÂÍøÕ¾ as Official CX Partner

Published Date: Friday, Jul 26, 2024
Last Updated on: Thursday, Aug 01, 2024
FEVO and 91ÐÂÍøÕ¾ logo on e-commerce background

91ÐÂÍøÕ¾ Inc. (Nasdaq: HHS), a leading global customer experience company focused on bringing companies closer to customers for nearly 100 years, and , a leading social-commerce technology company that lets friends shop together, announced a growing partnership today. The partnership is designed to help FEVO maintain its fan-and client-first ethos, as FEVO builds upon its explosive growth from 2021.

The partnership expands 91ÐÂÍøÕ¾â€™ prior successful work with FEVO to now allow 91ÐÂÍøÕ¾ to serve as FEVO’s exclusive CX partner. The exclusivity of this relationship demonstrates FEVO’s belief in the power of best-in-class customer care that 91ÐÂÍøÕ¾ provides, and the value it brings to their clients. Currently, 91ÐÂÍøÕ¾ provides a range of services in support of FEVO, including client support, ticket fulfillment and back-office support.

“We’re excited to partner with 91ÐÂÍøÕ¾ as we keep the focus on the fans and brands who trust FEVO with their purchases,â€� said Betty Tran, FEVO Chief Marketing Officer. “To enhance our customer experience as our consumer base continues to grow, we look forward to introducing 91ÐÂÍøÕ¾â€™ services to FEVO partners in need.â€�

THIS EXPANSION OF THE PARTNERSHIP BETWEEN HARTE HANKS AND FEVO DEMONSTRATES THE STRENGTH AND VALUE ALREADY REALIZED IN OUR WORK TOGETHER,� SAID BEN CHACKO, HARTE HANKS CUSTOMER CARE MANAGING DIRECTOR. “OUR GOAL IS TO MAXIMIZE SATISFACTION DURING ALL INTERACTIVE COMMUNICATIONS WITH FEVO CLIENTS AND CUSTOMERS.